FAQs

We use either no preservatives or natural preservatives in the majority of our products. Once opened this ranges from 6-12 months depending on the product.

All orders ship with Australia Post.

All express orders ship with Australia Post Express.

Please note orders to WA may take up to 5 working days with Express

We do our best to ship orders out the same day if ordered before 10 am AEST, however, some orders may take longer

Delivery times are an estimate only. Excludes order processing times and may be affected by Australia Post delays, National Lockdowns, stay at home orders and QLD Public Holidays may also affect shipment of orders.

If you're not satisfied, we're not satisfied. That's why we'll happily give you your money back on any of the Devils product range.

All we ask is that you try our products and if you are not completely happy, simply return the items within 30-days from the date of delivery and we'll refund you.

Parcel Protection and shipping costs are non-refundable.

Refunds can only be issued to the method that was used to pay for the order and all you have to do is arrange for the products to be shipped back (at your cost) and you'll receive your refund. Only items returned will be approved for a refund.

We are all about selecting and sourcing the right ingredients for our products. The health and safety of our customers are our top priority.

Some of our ingredients are organic certified. On the back labels you will see an * on every certified organic ingredient. You couldn’t say the products are Organic Certified but you could definitely say they are Organic.

99.5% of our ingredients are natural. This inexpressible amount of not natural ingredients is necessary because they are conditioner elements. But don’t worry, they are water soluble and wash out easily.

All our products are of vegan origin, paraben and sulphate free and cruelty free. We will never use any carcinogens or cancer-causing products. 

Devil's is a modern and evolving brand that is aware of our obligations to the environment not only as a business operation but as humans. For this reason, we have tirelessly ensured that all steps have been made to create the most sustainable products that we can offer.

Our bottles, disc caps and tins are 100% recyclable and our labels are produced with chemically safe inks and adhesives. Our formulas for all products adhere to strict Australian regulations, set by the National Industrial Chemicals Notification and Assessment Scheme (NICNAS) governing body.

Please fill out the Become a Stockist form located on the bottom part of the website. We offer Wholesale as well as dropshipping options! Simply submit your enquiry below and our dedicated team will be in touch shortly.

For all press related enquiries please submit a form via the Contact page and we will get back to you as soon as possible.